1. Introduction
At Denizer Transport we take the security of your personal data seriously. This policy explains what data we collect when you visit our website or contact us, how we use it and what your rights are. Your personal data is processed in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR).
2. Data We Collect
When you contact us via the contact form, email, phone or WhatsApp, we process your name, email address, phone number, company details and any cargo or shipment information you share. Technical data such as IP address, browser type and time of visit may be kept in server logs when you visit the site.
3. How We Use Your Data
We use your data to respond to your enquiries, prepare quotes, plan and carry out transport services, meet our legal obligations and keep the website secure. Your data is never sold to third parties for marketing purposes.
4. Cookies
Our website may use two kinds of cookies:
- Essential cookies: needed to run the site and to remember your language and cookie choice; they do not require consent.
- Analytics cookies: help us improve the site with visit statistics and are only used with your explicit consent.
You make your choice in the cookie notice shown on your first visit and can change your cookie preferences at any time. You can also delete or block cookies in your browser settings; some parts of the site may then not work as expected.
5. Sharing Your Data
Your personal data may be shared only to the extent required for the service: with our hosting and email providers, with partners involved in the transport process and with legally authorised public authorities.
6. Retention and Security
We keep your data for as long as the purpose of processing requires and for the periods required by law. Our site uses SSL/HTTPS encryption, and we take appropriate technical and organisational measures to protect your data against unauthorised access.
7. Your Rights and Contact
Under Article 11 of the KVKK and the GDPR you have the right to access your data, request its correction or deletion and object to its processing. To make a request, email [email protected] or write to us at Nuroğlu Mah. Organize Sanayi 10 Nolu Cad. No:6, Arsin / Trabzon, Türkiye.